Returns/Exchange – DUDLAGOS

Returns/Exchange


Your satisfaction is important to us.

We are happy to accept returns of any items that are still physically intact with all packaging tags, labels and proof of sale.

Items to be returned must be shipped to us within 10 days of receiving your order.

Here are steps to follow to make a return/exchange.

1. Simply get in touch with us via contact us or email us via sales@dudlagos.com

Please state your order number, a copy of your order receipt and the reason for the return of your item(s).

2. You will be provided with information on where to return the package to

If you wish to make an exchange, we suggest that you place new order for the item you want (in exchange) immediately in order to help ensure your desired item is in stock. We will then credit you once the original item is returned.

Terms and Conditions:

Buyer is responsible for cost of shipping using a reliable carrier with tracking info. We cannot be held responsible for items not received.

Sale and Clearance items can be returned for STORE CREDIT only and NOT cash refund.

All returned merchandise must be in brand new original condition, unworn, unwashed, and with all tags attached. We will not accept returns with incomplete labels or physical damages (stains, tears, foul smell etc).

We have the right to deny any items that do not meet our return standards.

Any returns that do not meet the above criteria will not be credited. In such cases, buyers will be responsible for the cost of shipping back to them.

All returns for refund will proceed within 5-10 working days after receiving the item, however card refunds may take up to 10 business days for your bank to complete (it can vary between banks and financial institutions and unfortunately we are NOT able to fast-track this).

By purchasing from DUDLAGOS.com, you agree to these terms and conditions.

BODY MEASURING GUIDE

To choose the correct size for the most flattering fit, use the body measuring guide described below.

  • Bust - Measure at nipple level : Measure around your chest at the fullest point of the bust (not under the bust). Round to the nearest whole number.                                       
  • Waist - Measure around your natural waistline : Standing in front of a mirror, bend to the side and view the point of the bend. Use your finger to note that point, stand erect again and take a measurement of that point round the circumference of your body. This is your natural waistline.
  • Hips - Measure the circumference of your hips with legs closed : Start at one hip and wrap the tape measure around your rear, around the other hip, and back to where you started. Make sure the tape is over the largest part of your buttock.
Size Bust Waist Hip
XS UK6 / US2 89cm 35“ 66cm 26“ 91.5cm 36”
S UK8 / US4 91.5cm - 94cm 36 - 37" 68.5cm - 71cm 27 - 28“ 94cm - 96.5cm 37 - 38”
UK10 / US6
M UK12 / US8 99cm - 101.5cm 39 - 40“ 73.5cm - 78.5cm 29 - 31“ 94cm - 104cm 39 - 41”
UK14 / US10
L UK16 / US12 106.5cm 42“ 81cm - 83.5cm 32 - 33“ 111.5cm 44”
XL UK18 / US14 109cm 43“ 86.5cm - 91.5cm 34 - 36“ 116cm 45.5”
2XL UK20 / US16 114cm 45“ 94cm - 96.5cm 37 - 38“ 122cm 48”
3XL UK22 / US18 119cm 47“ 99cm - 101.5cm 39 - 40“ 124.5cm - 127cm 49 - 50”
4XL UK24 / US20 124.5cm 49“ 104cm 41“ 129.5cm - 134.5cm 51 - 53“

International Conversion

UK USA EU IT AU
UK6 US2 34 36 AU6
UK8 US4 36 38 AU8
UK10 US6 38 40 AU10
UK12 US8 40 42 AU12
UK14 US10 42 44 AU14
UK16 US12 44 46 AU16
UK18 US14 46 48 AU18
UK20 US16 48 50 AU20
UK22 US18 50 52 AU22
UK24 US20 52 54 AU24